Get Support from the RPM Experts
The results our Client Success team drives speak for themselves. Virtually 100% of programs that make use of our Client Success team end up having successful programs, usually at a level that exceeds their expectations. Several practices have seen this level of success even after they first fail with one of the other less service-oriented or experienced RPM vendors.
Our Client Success team provides the following services:
- Program design leadership, customized to your practice
- Staff training and support (including onsite training)
- Sharing of best practices
- Access to leading coding/billing experts
- Creating professional program documentation
- Workflow support
- Program analysis and reporting
- Discussion and continual improvement in monthly business reviews
Even practices with an abundance of talented and motivated administrative staff inevitably end up benefitting from the support of our Client Success team. There's simply no substitute for having access to this expertise.
