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RPM Experts, In Your Corner

To ensure the success of your program, we provide a team of experts to help with training, coaching, workflow support, coding, billing, regulatory support, EHR integration and clinical documentation.
 
All practices receive a clinically-trained Client Success (CS) Manager. All Client Success Managers have 10+ years of clinical experience and are experts in building successful RPM programs.
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Get Support from the RPM Experts

The results our Client Success team drives speak for themselves. Virtually 100% of programs that make use of our Client Success team end up having successful programs, usually at a level that exceeds their expectations. Several practices have see this level of success even after they first fail with one of the other less service-oriented or experienced RPM vendors. 

Our Client Success team provides the following services:

  • Program design leadership, customized to your practice
  • Staff training and support (including onsite training)
  • Sharing of best practices
  • Access to leading coding/billing experts
  • Creating professional program documentation
  • Workflow support
  • Program analysis and reporting
  • Discussion and continual improvement in monthly business reviews

Even practices with an abundance of talented and motivated administrative staff inevitably end up benefitting from the support of our Client Success team. There's simply no substitute for having access to this expertise.

06-Client Success Services

Written Resources and Documentation:

Our Client Success team provides the following as part of our standard engagement:

  • Project Management Plan (PMP)
  • Best Practices Guide
  • Training Materials
  • Workflow Guides
  • Patient Support Materials (Multi-lingual)
  • Marketing Materials

Accessing these materials saves your staff countless hours of time, enabling your practice to get going quickly and start seeing the benefits of RPM.

 

21-Written Resources
"Having a dedicated Client Success Manager was ultimately the differentiator that led to our success."

-Practice Manager, Group Practice

Free Consultation

Our experts will teach you how to create a successful Remote Patient Monitoring program (including the details of the CPT codes)

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