Remote Monitoring Best Practices Guide: How to Effectively Monitor RPM Patients in 4 Steps

Create successful monitoring processes in your RPM program while avoiding common pitfalls.

Remote patient monitoring (RPM) has grown rapidly since CMS introduced the RPM CPT^® codes in 2018. The pandemic fueled a rapid spike in all virtual health services, including RPM. By the end of 2020, 29.1 million patients were using RPM and this is projected to grow to over 70 million by 2025¹.

But for some medical groups and physician practices, rapid growth has led to an entirely new challenge: figuring out how to effectively engage with their RPM patients in a meaningful way. RPM success hinges on the ability of monitoring staff to encourage active patient participation and creates behavior changes through ongoing communication. Achieving this is easier said than done.

To help you navigate these obstacles, we’ve developed a comprehensive guide on how to implement a monitoring program that drives the clinical and financial results you want. This information is based on our experience helping hundreds of healthcare organizations successfully implement RPM programs for tens of thousands of patients. These groups have collectively achieved a 92% average patient adherence rate.

While there is no one-size fits all approach to monitoring, we’ve learned a few things about what works and what doesn’t. We want to help you achieve similar results.

¹ Insider Intelligence US Remote Patient Monitoring Forecast Reviewed Nov 2021